Returns & Exchanges
At Sania Maskatiya, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process for unworn, unwashed items within 14 days of delivery.
Initiate Request
Contact our dedicated customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization.
Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are attached and the garment is in its original condition.
Dispatch Shipment
Send the package to our designated fulfillment center using a tracked courier service; please note that customers are responsible for return shipping costs unless the item is faulty.
Quality Check & Refund
Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing